I have a client that is failing. She has had diabetes for years and it's starting to win. She has neuropathy, diminishing kidney function, congestive heart failure and is in constant pain. I was asked by one of her relatives to give her Reiki. I hesitated because she didn't ask. Ethically, the client has to ask. It has to be their choice because in reality, any healing that occurs is done by them. A Reiki practitioner simply channels energy to assist the client's body, mind and spirit in healing itself. Her relative then asked her if she would be open to Reiki. She said yes so I went over to work with her.
What was interesting to me was that it really wasn't about the Reiki. Don't get me wrong, the Reiki helped to temporarily ease the pain. But what this client seemed to need most was someone she could talk with openly and honestly about her circumstance and about death and dying. She wouldn't talk to her family about those things because she doesn't want to worry them. But she needs to talk about these things to someone. Reiki was an excellent way to make myself available to the client for that purpose.
The lesson in all this is that we should not have preconceived ideas or expectations. When called into service, go with an open mind and heart. Allow the process to unfold the way it's supposed to unfold without getting in the way.